![]() ![]() The company only offers annual billing, whereas some competitors offer the option of monthly or annual billing. We didn’t find many competitors that offer this many add-on options, and this wide of a selection is beneficial for businesses that need to create a custom tech support solution. We like that TeamViewer also offers a variety of add-on options (e.g., TeamViewer Remote Management, mobile device support, TeamViewer Pilot, extra concurrent users) so that you can customize your remote access package. Unattended access, remote printing, cross-platform access and phone supportĮverything in the Single User plan, plus customized device information, user access reporting, and access to the TeamViewer web clientĮverything in the Multi-User plan, plus mass deployment, device access reporting, and access to third-party integrations Here is a breakdown of each plan: Service plan TeamViewer offers three different licenses, and its pricing is slightly higher than other vendors we reviewed. We like that it doesn’t require firewall or infrastructure configuration, so you can seamlessly connect to any device without modifying or configuring these settings, which can reduce the potential for cybersecurity threats. TeamViewer uses industry-standard security measures like AES 256-bit encryption and two-factor authentication to ensure your remote connection is safe and secure. Customizable software is key for businesses that want to create a specific solution to access multiple devices. It’s also compatible with popular third-party integrations. In addition to its standard access plans, it offers several add-on options, such as monitoring and asset management, endpoint protection, storage backup, web monitoring, mobile device support, AR support, additional concurrent users, and an all-in-one solution for service desk management. TeamViewer is one of the most customizable remote access and support solutions we reviewed. In our research, we found that these advanced features are not common among TeamViewer’s competitors. You can also take advantage of advanced collaboration functions like automating mass deployment, creating channel groups, accessing multi-user support sessions, and creating service queues. The ability to connect to this wide range of devices and platforms is great for streamlining your remote access and support process. TeamViewer is one of the most widely compatible remote access solutions on the market: It can run on standard platforms like Windows, Mac, Linux, iOS, and Android, and it supports advanced connections like AR devices, servers, and commercial-grade machines. We found that connections can be easily established with a password and nine-digit ID code, which is similar to competitors we reviewed. ![]() TeamViewer offers both cloud-based and installation-based connections, letting you choose whichever is easiest for your business. ![]() TeamViewer is more expensive than many competitors we reviewed.Every paid plan automatically grants access to TeamViewer Meeting, a video conferencing platform.TeamViewer has several add-on options, like storage backup, monitoring and asset management, video conferencing, and AR features.TeamViewer allows cross-platform access, so you can remotely connect different devices and platforms to each other.TeamViewer is compatible with more than 125 manufacturers for operating systems, mobile devices and IoT devices.You can remotely access unattended computers, servers, Android devices, point-of-sale devices or public displays with TeamViewer. We like that you can also easily communicate between devices with text chats, HD VoIP audio conferencing, and HD video conferencing. Through these secure connections, you can access features that make it easy to work with multiple devices at once, for things like patch management mass deployment, multiuser support sessions and service queues. Specifically, we found that secure connections can be established between devices like Windows and Mac computers, iOS and Android mobile devices, servers, AR devices, and commercial-grade machines. We like how this ensures that TeamViewer can be used for all remote connection needs, regardless of the device being used. TeamViewer is a comprehensive and customizable remote access and support solution, and it is compatible with a wide range of devices and platforms. Why We Chose TeamViewer for Multiple Devices ![]()
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